Report Lost/Stolen Debit Card

Lost or Stolen Card?

We have created several ways to report a card lost/stolen 24/7. You can always call First State Bank. We have provided several other ways that are helpful during holidays, after hours, or weekends.

1. Hotcard Center (888-297-3416) A toll free telephone number is available for our cardholders 24 hours a day, seven days a week to report a lost/stolen card. This number is featured on our website as well as through our Telebanking systems.
2. myFSB Online Banking - myCardRules Report a Card Lost/Stolen Online banking allows you the ability to monitor and control your transactions 24/7  but also has the ability to disable a card.  Under the “Card Management ” card click your ATM/Debit Card and select the card you want to report lost/stolen and click “Report”. This option will immediately disable the card.
3. Call First State Bank at 936-327-5211 or FASTWAY Telebanking (800-364-5211) Our Fastway Telebanking system Option #7 allows you to be connected to the Hotcard Center to report a lost or stolen card 24/7. This will prevent further fraudulent charges until you can get in touch with us.